Welcome to Raggy Dolls Craft Supplies! By using our website, you agree to the following terms and conditions:
Ordering and Delivery:
We aim to process and ship orders within 1-2 business days. However, delivery times may vary depending on your location.
We use Royal Mail. Delivery times will depend on the shipping method you choose at checkout.
Refunds and Returns:
You have the right to return any item within 30 days of receiving your order for a full refund.
Items must be returned in their original condition and packaging.
Shipping costs are non-refundable, unless the item is faulty or not as described.
To request a return, please contact us using our email: [email protected]
Non-Refundable Downloads
Our downloadable PDF sewing patterns are considered final sale items. Once a pattern is downloaded, it cannot be returned or refunded. We are unable to provide any refunds or exchanges for downloaded patterns. Please ensure you have selected the correct pattern before completing your purchase.
If you experience any issues with downloading the pattern, please let us know and we will send a copy to your email address.
Pricing and Payments:
All prices displayed on our website include VAT (where applicable).
We accept various payment methods, including credit/debit cards and PayPal.
Payment is required at the time of placing your order.
Customer Information:
We take your privacy seriously. Your personal information will be used only for processing your orders and providing customer support.
We will never share your information with third parties without your consent.
For more details, please refer to our Privacy Policy.
Intellectual Property:
All content on our website, including images, text, and design, is the property of Raggy Dolls Craft Supplies and is protected by copyright laws.
You may not reproduce, distribute, or modify any content from our website without our prior written permission.
Modifications:
We reserve the right to update or modify these terms and conditions at any time without prior notice.
It is your responsibility to review the current terms and conditions each time you use our website.
If you have any questions or concerns, please feel free to contact us using our email: [email protected]
Thank you for shopping with Raggy Dolls Craft Supplies!